Good manners are all about making people feel comfortable all the time.
Here are a few common courtesies:
Speak softly.
Reply when someone speaks to you.
Not forget say “Please,” “Thank you,” and “Excuse me.”
First impressions:
You only get one chance. In business relationships today your ability to respectfully respond to certain individuals and situations can build your self-confidence. Remember that your behavior is observed and judged daily by employers, clients, and co-workers.
There are some tips, you should know.
About conversation:
- Good eye contact and body language
- Active listening
- Not interrupting
- Not monopolizing the conversation
- Responding and contributing to the conversation
Business comunication:
- Making introductions
- Addressing your staff, colleagues, and boss
- Communicating successfully at meetings
- Making the most of special business events
- Handling phone calls, voice mail, faxes, and e-mails
- Writing business letters